Add Microsoft Dynamics CRM entities to favorites in Microsoft Office Outlook 2010 or Outlook 2013

Hi folks.

There was the possible in my old CRM 4 to add any CRM entity to the Outlook favorite folder. And now with my new CRM 2013 and Outlook 2013 is this nice feature gone.

But only at the first look:

You must set a new registry key at the CRM client and then the feature comes back:

  • Open the registry and go to the folder HKEY_CURRENT_USER\Software\Microsoft\MSCRMClient
  • Enter a new DWORD (32-bit) with the name DisableSolutionsModule and set the value to 1
  • Close the registry and restart Outlook
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