There was the possible in my old CRM 4 to add any CRM entity to the Outlook favorite folder. And now with my new CRM 2013 and Outlook 2013 is this nice feature gone.
But only at the first look:
You must set a new registry key at the CRM client and then the feature comes back:
- Open the registry and go to the folder HKEY_CURRENT_USER\Software\Microsoft\MSCRMClient
- Enter a new DWORD (32-bit) with the name DisableSolutionsModule and set the value to 1
- Close the registry and restart Outlook